Monster Warranty Policy

Monster is firmly committed to providing our customers with best in class, reliable products through authorized dealers. Our policy is to honor product warranties and to perform services only on products purchased from an authorized Monster dealer and only accompanied by a receipt or proof of purchase. If you purchase a Monster product from an unauthorized dealer or if the original factory serial number has been removed, defaced or altered, your Monster warranty will not be valid.

If you return an item to Monster for replacement, and that item is verified as either counterfeit or a product not manufactured by Monster, you will be notified via e-mail or phone with instructions for retrieving your item. You will have a maximum of 3 business days to request that the item be shipped back to you at your cost.



True Wireless Earbuds, Headphones, Speakers 1 Year Manufacturer Defects (includes but not limited to: Not charging, not connecting / paring, LED defects, no sound; not included: physical damage due to normal usage, wear and tear)